nileshk.jain

• Led and launched of the seamless integration of Generative AI technology into AI virtual assistant platforms, securing the first customer and increase user engagement for navigation domain by 20%. Defined goals, OKR and directed planning, technical design and solution, execution, delivery and GTM solution to enhance user experience using Generative AI, support the company's long-term strategy, and position the organization as an industry leader. • Lead the end-to-end management of the R&D product development portfolio, ensuring projects are prioritized, funded, and aligned with organizational goals. Continuously evaluate and improve the project management process, identifying opportunities for optimization and best practices. • Mentored and coached fellow TPMs and technical leaders, fostering a culture of continuous learning and development. Shared valuable knowledge, insights, and best practices to elevate team performance. • Represented Cerence at prestigious events, including CES shows and customer engagements, leveraging expertise to shape customer roadmaps and influence industry standards and practices. • Conducted weekly briefings with senior leadership, providing detailed updates on various programs, coordinating technical engineering sync-ups, and ensuring program progress alignment across 20 global teams in line with long-term strategic planning.

• Pioneered a 5-year initiative across multiple domains for an AI assistant, managing a P&L of over $50 million. Conducted extensive market research, user data analysis, driving customer-centric and data-driven growth initiatives and innovative solution, technical solutions for over 250 million cars on the road. Identified areas where AI can provide value, align the AI program with long-term goals, and develop an AI roadmap accordingly. • Directed 4 development teams comprising 50 members, developing large scale, diverse multiple cross-functional projects within the AI assistant portfolio. Consulted and collaborated closely with 10 customer project managers, 20 customers, legal, privacy and 25+ content providers, aligning goals, ensuring seamless integration delivery, managing budget, GTM using Program management methodologies. • Identifies strategic opportunities and gaps, leads customer engagements for feedback, and leverages data to drive end-to-end development, launch and governance of Cerence’s first Large Language Model (LLM)--based knowledge domain. This groundbreaking initiative has increased user engagement by 20%. • Partnered with research, engineering, and operations teams to establish a robust data and ML pipeline for large-scale machine learning applications and to establish as a baseline. This infrastructure supports multiple domains, ensuring efficient, automated processes and enhancing operational resilience. Established key performance indicators (KPIs) and metrics to monitor progress, quality, and impact of the pipeline. • Defined success criteria, goals, performance metric (OKR), planning, development and launch of Cerence first monetization services within the connected car commerce ecosystem. This initiative highlighted the successful synergy between technical expertise and long-term strategic planning.

• Developed and implemented a comprehensive strategy, backlog, and prioritization framework, enabling seamless end-to-end experiences for large-scale cloud AI voice and content services. This initiative resulted in a 20% increase in adoption and a 15% boost in revenue. • Revamped the organization-wide customer request intake process to enhance productivity and communication across cross-functional teams. This effort facilitated seamless collaboration among 20 global teams, leading to a 20% increase in delivery efficiency. • Authored program charter that addressed the scope and timeline of programs, specified program objectives, and key results, and explained resource requirements/dependencies, in close collaboration with program stakeholders. Led stakeholder engagement strategy development and implementation to identify stakeholders, build relationships, and empower them at all levels.

• Orchestrated the creation of a multi-tenant, highly scalable content platform leveraging microservices architecture for over 25 cloud services. Established product vision, aligned stakeholders, and drove operational excellence initiatives. • Drove critical features for the automotive cloud platform and multimedia mobile app for a $100 million North American customer account. • Negotiated contracts and integrated content providers for 25 multilingual services, catering to 10 automotive customers. • Utilized a multifaceted skill set in project management, data analysis, and stakeholder collaboration to overhaul and enhance the onboarding process for customer programs, reducing onboarding time by 75%. Promoted a culture of continuous improvement leveraging feedback and data to refine processes and enhance overall performance. • Developed a dashboard to monitor the migrations, release, bug, and task tracking to advise partners of development progress and gap.